Resolution Center

diagnostic · common issues · useful reports

Start with known paths. If you still need help, walk the report form — one answer opens the next. We want enough system detail to reproduce: surface, local vs remote, MCP, OS, GPU, and the failure story. Ideas and OSINT stay on the Request Board.

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╭─ common issues ─╮

Known paths

╭─ diagnostic report ─╮

Build a useful report

01 classify 02 where 03 mcp 04 system 05 surface 06 story 07 submit

01 · Classify the problem

Summary

Type your own words. Categories below tag the systems involved (multi-select).

Severity

Categories select all that apply

Memory / retrievalEncode, store, query, context pack MCP surfaceTools, host apps, transports Dashboard / consoleUI views, vault, demo dash CLI / local SEAMBinary, install, local runtime Site / feed / authcanticle.cc, login, feed General bugWrong behavior, not categorized Phone / mobileMobile web now · native later OtherDoesn’t fit the list

02 · Where is this running?

Environment

Host / machine note (optional)

03 · MCP involvement

Using MCP?

MCP host app

Transport

MCP server name

Tool / method (if known)

MCP error / response snippet (optional)

04 · System profile

Collecting browser probes…

OS version

Device class

CPU arch (optional)

GPU

WebGL often fills a vendor string below; edit if wrong. Local CLI GPU may differ from this browser.

RAM (optional)

SEAM / package version (optional)

05 · Surface-specific detail

Which memory layer?

Query or prompt shape (optional)

MCP fields in step 03 already capture host/tool. Add workflow here.

What agent flow failed?

View / screen

Auth state

URL (optional)

Command

Exit code (optional)

Working directory note (optional)

Page / surface

Browser

How are you using it?

Device model (optional)

Phone app surface is planned — capture mobile-web issues now so we design against real pain.

Product area

Describe the surface

06 · Failure story

What you were trying to do

Steps to reproduce

Expected

Actual

Logs / stack (optional)

Screenshots optional · max 3

Click to upload or drag images here

JPEG · PNG · WebP · GIF · ≤5MB each

07 · Contact & submit

Contact (optional)

Report document (live preview)

Fill the form — this becomes the document we use to debug.

❯ Filed reports email the operator inbox and stay in this browser. Screenshots upload only when signed in. Phone path is collected early for the future app.

╭─ my reports ─╮