Privacy Policy
This policy explains what Canticle collects, how it is used, and what choices you have when using Canticle.cc, the hosted-SEAM waitlist, planned billing, SEAM downloads, accounts, beta access, forms, and related services.
Scope
This Privacy Policy applies to Canticle.cc and related public site features, including SEAM downloads, beta signup and access, contact forms, account-gated download flows, demos, documentation, and research pages.
Third-party sites and services linked from Canticle.cc have their own privacy policies. This policy does not control those third parties.
Information We Collect
Canticle collects information in a few basic ways:
- Information you provide: name, email, preferred contact method, project details, form messages, beta access requests, feedback, and support or inquiry content.
- Account and download information: email address, authentication status, access state, download interactions, and related account metadata when account-gated features are used.
- Usage and device information: pages visited, referring pages, approximate location derived from network data, browser type, device type, timestamps, and interactions with site features.
- Technical logs: IP address, request metadata, error data, security events, and server or edge logs generated by hosting, authentication, analytics, or download infrastructure.
Do not submit secrets, private keys, passwords, protected health information, financial account data, or sensitive third-party data through public forms.
Waitlist and Billing Information
When you join or update the hosted-SEAM waitlist, Canticle records your contact email address, primary operating system, planned tier choice, price acceptance at the displayed list price, use case, requested timing, current solution, optional notes, waitlist communication consent, and Canticle account ID. This information is used to measure demand, plan platform support and capacity, prioritize cohorts, contact you about hosted-SEAM availability, and let you update or withdraw your response.
Canticle does not currently collect card or bank-account details through the waitlist. Joining is free and is not a subscription or payment authorization.
If paid services launch and you affirmatively complete checkout, the payment processor shown at checkout will receive the payment-account and billing details needed to process the transaction. Canticle may receive processor and customer identifiers, payment status, selected plan, invoice and transaction records, and limited payment-method metadata. Canticle does not need to receive your full card or bank-account number from the processor to operate the subscription.
How We Use Information
Canticle uses information to:
- Operate, maintain, debug, secure, and improve the site.
- Respond to inquiries, project requests, beta requests, support messages, and feedback.
- Provide account-gated downloads, beta access, and related communications.
- Administer the hosted-SEAM waitlist and, if launched, paid plans, usage records, billing support, and account notices.
- Understand page traffic, feature usage, and site performance.
- Detect abuse, spam, scraping, fraud, attacks, unauthorized access, and Terms violations.
- Comply with legal obligations and enforce site terms.
Cookies and Analytics
Canticle.cc uses Google Analytics to understand traffic and usage patterns. Google Analytics may use cookies, local storage, device identifiers, or similar technologies to collect usage and device information.
You can control cookies through your browser settings and can use tools provided by Google or your browser to limit analytics collection. Blocking cookies or scripts may affect some site features.
Third-Party Services
Canticle may use or link to third-party services, including Google Analytics, GitHub, Cloudflare Pages, Supabase or similar authentication/storage providers, the payment processor shown at checkout if paid services launch, donation platforms, social networks, and email or form processors. These providers may process information under their own terms and privacy policies.
When you leave Canticle.cc or interact with a third-party widget, repository, payment page, social profile, or authentication provider, that third party's rules may apply.
Retention
Canticle keeps information for as long as reasonably needed to operate the site, respond to requests, provide access, maintain records, improve services, protect against abuse, resolve disputes, and comply with law. Retention periods may vary depending on the type of information and the system where it is stored.
If an account is deleted, suspended, restricted, or terminated, Canticle may still retain information when reasonably needed for security, legal compliance, abuse prevention, fraud prevention, dispute resolution, backups, accounting, audit trails, platform integrity, or enforcement of the Terms of Service.
Security
Canticle uses reasonable technical and organizational measures to protect information, but no website or internet transmission is perfectly secure. You are responsible for keeping your account credentials, email account, and devices secure.
Your Choices
You can:
- Use browser settings to block or delete cookies.
- Use available Google Analytics opt-out tools or browser privacy controls.
- Choose not to submit optional form fields.
- Update or withdraw your hosted-SEAM waitlist response through the waitlist form.
- Request correction or deletion of information you submitted, subject to legal, security, and operational retention needs.
- Stop using account-gated downloads or beta features.
Children's Privacy
Canticle.cc is not directed to children under 13, and Canticle does not knowingly collect personal information from children under 13. If you believe a child under 13 submitted personal information, contact Canticle so it can be reviewed and deleted where appropriate.
Changes to This Policy
Canticle may update this Privacy Policy as the site, analytics, account features, downloads, or legal requirements change. The updated version will be posted on this page with a new effective date.
Contact
Questions or requests about this policy can be sent through the Canticle contact page.